Effective Date: July 6, 2026
At The Mayan Cafe, we respect your privacy and are committed to protecting the personal information you choose to share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website.
Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and support certain website functionality. Where required by applicable law, you will be given the opportunity to manage your cookie preferences.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Information submitted through our contact forms
- Reservation, catering, or event inquiry details
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and general website usage through cookies and analytics tools such as Google Analytics.
How We Use Your Information
We may use the information we collect to:
- Respond to your questions or requests
- Process reservation, catering, or event inquiries
- Improve our website and customer experience
- Send occasional updates or promotional communications if you have chosen to receive them
- Maintain the security, functionality, and performance of our website
We do not sell or rent your personal information to third parties. You may opt out of promotional emails at any time by using the unsubscribe link included in each email, or by contacting us directly. If you have provided your consent to receive text messages from us, standard message and data rates may apply, and you may opt out by replying STOP.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to help operate the website, improve performance, understand how visitors use the site, and enhance your browsing experience.
These technologies generally fall into a few categories: (1) strictly necessary cookies required for the website to function; (2) analytics cookies that help us understand how visitors use the site; and (3) functional cookies that remember your preferences. Where required by applicable law, we will request your consent before placing non-essential cookies on your device, and you may withdraw that consent at any time by contacting us.
You may also disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of portions of the website.
Third-Party Services
Our website may contain links to or integrate with third-party services, including Resy (reservations), Toast (online ordering and gift card purchases), payment processors, mapping services, social media platforms, and analytics providers such as Google Analytics. These third-party services maintain their own privacy policies and process your information under their own terms. We encourage you to review them before providing personal information, particularly payment information entered directly into a third-party platform like Toast.
Information Sharing
We may share your information with trusted service providers who assist us in operating our website or conducting our business, but only to the extent necessary to provide those services.
We may also disclose information if required by law or when necessary to protect our legal rights, property, or the safety of our customers or others.
Data Security and Retention
We use reasonable administrative, technical, and physical safeguards to help protect the information we collect. However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure, and we cannot guarantee absolute security. We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as otherwise required by applicable laws and regulations.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this page periodically to stay informed about our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website or at:
The Mayan Cafe
813 E Market St.
Louisville, KY 40206
(502) 566-0651
anne@themayancafe.com